The short version. Cancel any time to stop future charges. If you did not mean to keep the membership, write to help@get-savvio.com within 30 days of the charge and a person looks at it; we refund the last payment when the membership was not used. Approved Free Shipping and Protection claims are paid back to your card.

1. Stopping future charges

Canceling is always free and immediate: get-savvio.com/manage-membership, one click, no login. Once canceled you are not charged again. Cancellation does not by itself refund past charges.

2. Refund of a membership payment

We refund a payment when:

• you ask within 30 days of the charge, and
• the membership was not used during the month charged (no assistant requests, no claim filed), or the charge was taken after you had canceled.

Write to help@get-savvio.com with the email you signed up with and the date of the charge. A person replies, usually the same business day, and refunds go back to the card you paid with within 5 to 10 business days.

The $0 trial charge, when there is one, is not refunded, as it is the price of the trial. Outside the cases above, refunds are at our discretion; we look at every request individually and we do not make you argue for it.

3. Free Shipping and Protection claims

Approved Free Shipping claims are paid back to the card you pay with, within $7 per claim and $15 per calendar month. Approved Protection claims are paid back the same way, within $25 per claim and $40 per calendar month. Both usually arrive within 5 to 10 business days of approval. What is covered, and what is not, is in section 6 of our Terms and conditions.

4. Chargebacks

If you dispute a charge with your bank instead of writing to us, we answer the bank with the consent you gave at checkout and your usage. Please write to us first: it is faster, and it is the same person on our side who handles both.

5. Contact

Breeve Inc, 3651 North 100 East, Suite 375, Provo, Utah 84604, USA Email: help@get-savvio.com